Infrastructure Management

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Infrastructure has begun to play an integral part in delivering an agile and flexible end-to-end business service. As enterprises scale their IT infrastructure to support business growth, managing global networks, databases and applications becomes a Herculean task which can overwhelm internal resources. We provide flexibility to gain competitive advantage for enterprises and to look at strategic differentiation using newer models.


Network Management: Ensuring mission-critical success- with award-winning network and service management software and service. Our expertise covers the following networks like

  • LAN, VAN & VPN networks

  • Token ring

  • FDDI

  • ATM

  • Ethernet 10/100/1000 

Enterprise Security: We present state-of-the-art facilities to shelter your business from vulnerable threats. We bring into play a combination of security technologies like

  • Personal Firewalls

  • Intrusion detection

  • Virus protection &

  • Patches to secure enterprise devices.

We implement newer technologies like digital signatures, encryption, and digital certificates to provide authentication, access control and confidentiality in your networked applications.


Security Architecture: We provide extensive security management and assessment services for clients who require a consultation-based service, fully managed service, or a combination of the services offered which include.

  • Security Architecture Design

  • Security policies and procedures

  • VPN & Firewalls

  • Intrusion Detection Systems

  • Vulnerability Assessment: System vulnerabilities are not uncommon. 

  • Intrusion detection

  • Disaster recovery

  • Remote access methods &

  • Network and system security vulnerabilities

These services enables risk assessment of our clients IT infrastructure.


At Lazer Technology Solutions we understand the need for managing vast data on networks. Our technologists understand the intricacies of provider network management and thus implementing seamless integration of data and information. Hence our solutions are designed to enhance your overall business performance.

    

NETWORK MANAGEMENT


We understand that the efficiency and productivity of your business depends greatly on your IT infrastructure. We at Lazer Technology Solutions Solutions have successfully designed, integrated, and deployed large networks to suit the business needs of our clients, where cost effectiveness is guaranteed.

  • Services  

  • Complete Solutions

  • Enhance existing IT infrastructure

  • Design, implementation, and support

  • Integration with your existing environment

  • How will it integrate into your existing IT infrastructure?

  • Consultant reporting

  • Network design and options

  • Technical services

  • Development

 We recognize the need for businesses to develop networks as important and valuable as the organization itself.  

  • Introducing new technologies

  • Connectivity between local or remote users

  • Control over departmental processing capabilities

  • The ability for users to share and exchange information

Why Lazer Technology Solutions Solutions?


We supply the design and analysis of client requirements; planning, implementation and support to help businesses establish and maintain connectivity. Our technical staff assists in the selection and recommendations of hardware and software including performance, costs and future upgrade path while giving you the confidence to plan your network with essential support for the present and future.


  • Network architecture to meet your needs

  • Future user requirements

  • A one stop shop for all your networking needs

  • The knowledge and dependability to deliver an entire solution

  • Continuous planning for future developments

  • Cost effectiveness

  • Flexible

  • Years of successful experience

  • Network Planning   

We provide professional technical services for all phases of networks. We pride ourselves on quality and service. Lazer Technology Solutions Solutions staffs each project with a balance of personnel who have indispensable technical and management skills in addition to years of experience. We guarantee quality service and customer satisfaction by having the project management staff work directly with the client for all phases of the project.

We supply clients with strategic reviews of their current and future network.

  • Identifying client requirements

  • Capacity of the physical network, logical transport and services

  • Identifying and selecting the right technology

  • Developing architectures

  • Performing baseline audits

  • Network security audits and planning

  • Network Design 

We assist clients with their physical, logical and operational network infrastructures. Our services produce detailed network specifications and implementation tactics necessary to achieve our clients' goals. We provide our clients with reports identifying the exact technology for implementation to be used, a process to integrate with the existing system, the future configuration and implementation.

  • Identifying user requirements

  • Developing integration plans

  • Technical design documentation

  • Network Implementation 

Our solutions are successful in implementing the custom transition of networks without losing valuable time or disrupting the client's current business operations.

  • Deploying high-speed networks

  • Integrating network platforms

  • Construction of network operations

  • Re-configuring and upgrading network systems

  • Network Administration

Our solutions assist our clients with the tasks necessary to configure and maintain a fully operational network system.  

  • Network administration

  • Management of user accounts

  • Security level monitoring

  • Network operation analysis,

  • Troubleshooting

  • Repair and restoration

  • Network backup, including disaster recovery procedures

SECURITY ARCHITECTURE

 

Security Architecture Design :     

An infrastructure should be flexible to accommodate the ever-changing need to communicate with remote employees and partner organizations, probably extending across the globe. Security vulnerabilities within external, internal, or remote employee systems all can affect the integrity of a client's systems, data, or reputation. We assist clients in securing systems and keeping them secure without hindering the ability to do business by providing various secure technologies. 

 

Security Policies and Procedures 

Data and information systems are the heart of IT operations in almost every sector of government and private enterprises. The challenge of warehousing and maintaining these data centers is difficult enough without the additional challenges of maintaining levels of security needed for a client's data confidentiality. We assist in designing, educating the client, and implementing a security policy that protects against unauthorized exposure of a client's information assets.       

 

VPN and Firewalls          

Remote workers and offices present a common challenge to businesses from small to worldwide enterprises. Remote access workers can benefit a flexible company by having the ability to work from virtually anywhere. Remote access is evolving in many ways from high-speed access solutions, through different VPN technologies for different operating systems and vendors, a number of advancements in encryption and authentication technologies as well. Our solutions can leverage a client's infrastructure to provide for a remote workforce through those technologies.     

 

Intrusion Detection Systems    

Internet and extranet enabled systems have high exposure possibilities for intrusion from outside sources, but even isolated LANs can have questionable employees or physical intruders attempting to access corporate resources for theft or destruction. We can offer a number of solutions to meet a client's intrusion detection and recover needs from simple single system detectors to entire data center recovery for the worst scenario in event of a major intrusion. 

   

Lan/Wan Maintenance

We ensure a greater intensity of reliability in the organization for today’s business needs. Our goals straightforward, and provide cost effective service in a stable environment. Our solutions help employees accomplish their day-to-day work and not lose productivity because of system downtime. This means maximizing uptime for network servers, stabilizing Network connections, workstation configurations, and reliable network resources and thereby increasing employee productivity.

 

Why Lazer Technology Solutions Solutions? 


We possess complete expertise knowledge and resources for LAN/WAN solutions and support services. Our staff is experienced, certified and are trained in the latest hardware and software. Our Network Engineers support multi-vendor, homogeneous and heterogeneous Network Environments.

We offer a variety of solutions and services, which include but are not limited to:

  • LAN infrastructure and Administration

  • Desktop Management

  • Network Server Administration

  • Hardware configuration management

  • Virtual Private Networks

  • Software License Management

  • Installation of Email systems

  • Backup, Antivirus, Remote Network Administration and Management

USER TRAINING: We conduct statewide training and developments on on-line operating instructions and training manuals for many of our projects.

  • End-user training 

  • Train the Trainer courses to enable clients to train their own employees

  • We provide technical training when applicable

  • Will provide extended training services as required

  • Training   

  • End-User.

  • Train the Trainer.

  • Simplified training due to staged development.

  • Technical.

  • Extended services.

  • Long-term "in-house" support

  • Documentation

  • Examples

  • User Training Manual

  • Online Manual

  • Managed in a secured Microsoft Visual SourceSafe library.

  • Online Manual

  • Version controlled.


Every screen or application has the following documentation:


  • Screen Design Document.

  • Business Rules.

  • Screen Control Validations.

  • Stored Procedures.

  • Data Access Layer.

  • Business Logic Layer.

  • Application Layer.

HELP DESK: The Help Desk is the first point of contact for any end user related problems. Help desk should be able to understand, resolve, and document the problem in a timely and efficient manner.


We have the expertise in providing Help Desk Services to cater to the needs of all business requirements. Our experienced team have thorough knowledge of handling help desk calls and executing them in an efficient manner thereby improving employee productivity. We are also experienced in handling more than 1000 seats. Our personnel have experience in trouble shooting and resolving all Help Desk issues.


  • Implementation and Support: We not only strive for "First Call Resolution" but also is effectively equipped to handle solutions such as:

  • Network Server Issues

  • Workstation Issues

  • User account management

  • Permissions and rights for network resources

  • Network and Local Printer Problems

  • Software and Hardware conflicts on existing and new systems

  • Exchange Server issues

  • Network Backbone issues

  • Internet, VPN, and Firewall Connectivity issues

  • Support for commonly used applications like MS-Office etc


PROJECT MANAGEMENT:  We are skilled in managing both large and small projects. We have managed substantial, multi-year efforts, involving a large number of project entities, resources, and stakeholders. We can also manage short-term projects designed to accomplish a single solution. Each type of project requires careful coordination of tasks to meet completion deadlines. 

 

  • Philosophy that produces results.

  • Detailed project plan.

  • Minimizes risk.

  • Client Interaction.

  • Project Plan  

  • Realistic project plans.

  • Monitor actual progress on a continuous basis.

  • Utilization of automated management tools.

  • Management and risk assessment.

  • Project Tracking


Our preferred automated tools are OPTS, created by Lazer Technology Solutions Solutions to monitor project progress, issues and time and Risk Radar.

  • Reduced storage administration costs.

  • Tools for assessing project risks.

  • Microsoft Project.

These tools also allow us to keep the client fully informed about project progress and risks throughout the project.


Risk Management


We identify risk on a continuous basis and develop mitigation strategies to produce the desired results for the customer. We take pride in producing quality services, on time and within budget.

      
 
   
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